Privacy Policy

Information We Collect

We may collect the following information from customers, property owners, tenants, rental applicants, and prospective clients:

• Contact details, such as your name, mailing address, email address, and phone number

• Property and tenancy information you provide in connection with our property management and real estate services, such as rental applications, lease details, and maintenance requests

• Payment information needed to process rent, deposits, or fees

• Communications you send us, including inquiries submitted through our website, email, phone, or text message

 

How We Collect Your Information

We collect information directly from you when you:

• Fill out a form on our website or a rental listing site

• Contact us by phone, email, or text message

• Apply for a rental property or enter into a lease or management agreement with us

• Make a payment for rent, deposits, or services

 

How We Use Your Information

We use your information to:

• Provide property management and real estate services, including leasing, maintenance coordination, and owner reporting

• Respond to your inquiries and provide customer support

• Process applications, agreements, and payments

• Send you service-related and, where you have opted in, promotional communications

• Comply with legal and regulatory obligations

 

SMS/Text Messaging and Consent

If you provide your mobile phone number and opt in to receive text messages from us, we may send you SMS messages related to your inquiry, your tenancy or property, appointment reminders, customer support, and, where consented, promotional offers. Consent to receive text messages is not a condition of purchasing any property, good, or service from us. See the Lazzar Realty Messaging Terms and Conditions below for full program details, including how to opt out.

 

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We may share information with service providers who perform services on our behalf (such as payment processing or property maintenance) solely as needed to deliver our services, and as required by law. These providers are not permitted to use your information for their own marketing purposes. For clarity, no such sharing ever includes mobile opt-in or consent data.

 

Opting Out of Communications

• Text messages: Reply STOP to any message from us to unsubscribe at any time. Reply HELP for assistance.

• Email: Use the unsubscribe link in any promotional email, or contact us at contact@lazzarrealty.com.

• Other requests: You may contact us at any time to review, update, or request deletion of your information.

 

Data Security and Retention

We take reasonable administrative and technical measures to protect your information and retain it only as long as needed for the purposes described above or as required by law.

 

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your information, contact us at contact@lazzarrealty.com or call us at (707) 822-4171.

 

Lazzar Realty Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at contact@lazzarrealty.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

 

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.